Shipping policy

Shipping Policy

Thank you for shopping with PureWoof.com. We are committed to delivering your order quickly and efficiently.

All orders are processed within 1-2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

Orders under $30: Shipping fee of $4.90.

Orders of $30 or more: Free shipping.

Estimated delivery time for Standard Shipping is 3-4 business days.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other circumstances beyond our control.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 24 hours for tracking information to become active.

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at marc@purewhoof.com.

If your package is delayed or appears to be lost in transit, please contact us and we will do our best to assist you.

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging.

If you have any questions regarding our Shipping Policy, please contact us:

PureWoof.com
655 Golfcrest Drive
Dearborn, MI 48124, USA
Email: marc@purewhoof.com
Phone: (313) 747-0777